Setting Standards in Record Retrieval

MRC is prepared to handle any volume and any type of record collection and assigns the highest priority to courteous and effective communication. We quickly and accurately obtain pertinent records including medical, billing, academic, social security, employment and others. MRC typically issues record requests through authorization, but is also prepared to research, prepare and serve subpoenas nationwide.

In-House Legal Expertise

MRC’s record retrieval clients benefit from specialized expertise and dedicated attention through a strategic blend of qualified staff, including paralegal Project Managers.  MRC’s record retrieval teams also include legal nurse consultants with in-depth knowledge of litigation discovery processes. Solution oriented, we have successfully obtained records in every state in the United States – and also internationally!

Value-Added Services

When comparing record retrieval vendors, MRC stands out for the value-added aspects of our service, including:

• Coordination of record transfer via secure FTP transfer
• Database of 100,000+ record custodians with whom MRC has prior professional relationships, leading to quicker response and turnaround time
• Custodian fee research and verification to ensure that quoted fees are within state statutes
• Provider information confirmed through subscription databases to ensure requests are issued to current, correct locations

Efficiency through Cost-Sharing

In response to litigation industry trends towards cost-containment and efficiency, MRC has developed record retrieval cost-sharing solutions that offer substantial savings to both co-defense and plaintiff counsels.  We have invested in technology that allows clients to place record orders and track progress online.

Advantages:

• An experienced MRC Project Manager oversees each record retrieval project and serves as the main point of contact with the client
• High rate of return in obtaining requested records
• Delivery ahead of industry standard
• Research and identification of additional providers to ensure complete records. Click here for more information on MRC’s record mining service.
• Records viewable and searchable online 24/7
• Online record retrieval status reports and order placement available 24/7